Assistant Manager, Operations & Process Improvement, Full time | North York Ontario

Are you interested in joining a dynamic team that is committed to helping those suffering from addiction?

Do you have a background in successful implementation of LEAN initiatives and a passion for developing process improvement strategies?

If you are adaptable and comfortable working in a fast-paced environment, come join our growing organization as part of a high performing team committed to providing better outcomes for people suffering from addiction

Assistant Manager, Operations & Process Improvement,
Full time, North York

The Assistant Manager, Operations & Process Improvement (AM) works with the Pharmacy Manager (PM) in leading and guiding day to day pharmacy processes & operations. They will be focused primarily in the pharmacy shipping area, ensuring consistent, accurate and efficient workflow, and leading initiatives to improve operations performance.

Specific Responsibilities include

• Maintaining day-to-day quality and accuracy of shipments and returns
• Identifying process gaps, analyzing and solving quality related issues, and leading quality and process improvement projects
• Supporting the development of standardized processes and procedures
• Coordinating staff workflow to ensure shipments schedules are followed
• Supporting recruitment, onboarding, training and ongoing management of new and existing employees.

We are seeking candidates with

• Exceptional people skills – Upbeat, friendly, and approachable demeanor
• Proven ability to manage staff and processes
• Experience in pharmacy operations is preferred, but not required.
• Experience in LEAN methodology, green belt or higher is preferred
• Experience in identifying process improvement opportunities, developing these through to business case and then successfully delivering and embedding change
• Proficient in use of standard business software (MS Office – Excel, Word, PowerPoint, Outlook). Familiarity with Kroll is an asset.

How to Apply

Interested candidates are asked to submit their resume in confidence to pharmacy.recruitment@canatc.ca, quoting file number: 001-CATP-065.

About the Organization

At the Canadian Addiction Treatment Pharmacy (CATP) we strive to be leaders in the addiction treatment field and to be regarded as its best-managed organization. We engage in transparent leadership and are a mission-based company.

We put our patients first while providing an encouraging, compassionate, and judgement-free care environment within our addiction treatment clinics. We offer flexible schedules with no evenings, employee benefit plans for you and your family, and paid vacation and sick leave.