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  • Assistant Manager, Operations & Process Improvement, Full time | North York Ontario

    Are you interested in joining a dynamic team that is committed to helping those suffering from addiction?

    Do you have a background in successful implementation of LEAN initiatives and a passion for developing process improvement strategies?

    If you are adaptable and comfortable working in a fast-paced environment, come join our growing organization as part of a high performing team committed to providing better outcomes for people suffering from addiction

    Assistant Manager, Operations & Process Improvement,
    Full time, North York

    The Assistant Manager, Operations & Process Improvement (AM) works with the Pharmacy Manager (PM) in leading and guiding day to day pharmacy processes & operations. They will be focused primarily in the pharmacy shipping area, ensuring consistent, accurate and efficient workflow, and leading initiatives to improve operations performance.

    Specific Responsibilities include

    • Maintaining day-to-day quality and accuracy of shipments and returns
    • Identifying process gaps, analyzing and solving quality related issues, and leading quality and process improvement projects
    • Supporting the development of standardized processes and procedures
    • Coordinating staff workflow to ensure shipments schedules are followed
    • Supporting recruitment, onboarding, training and ongoing management of new and existing employees.

    We are seeking candidates with

    • Exceptional people skills – Upbeat, friendly, and approachable demeanor
    • Proven ability to manage staff and processes
    • Experience in pharmacy operations is preferred, but not required.
    • Experience in LEAN methodology, green belt or higher is preferred
    • Experience in identifying process improvement opportunities, developing these through to business case and then successfully delivering and embedding change
    • Proficient in use of standard business software (MS Office – Excel, Word, PowerPoint, Outlook). Familiarity with Kroll is an asset.

    How to Apply

    Interested candidates are asked to submit their resume in confidence to, quoting file number: 001-CATP-065.

    About the Organization

    At the Canadian Addiction Treatment Pharmacy (CATP) we strive to be leaders in the addiction treatment field and to be regarded as its best-managed organization. We engage in transparent leadership and are a mission-based company.

    We put our patients first while providing an encouraging, compassionate, and judgement-free care environment within our addiction treatment clinics. We offer flexible schedules with no evenings, employee benefit plans for you and your family, and paid vacation and sick leave.

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